Job Description:

Job Summary

Oversees the day-to-day operations of a restaurant, ensuring guest satisfaction and proper food quality & standards based on regulations and company standards. Develops, directs, and supervises hourly team members to attain sales and profit objectives while maintaining the highest standards of quality food, beverage, service, cleanliness, organization, and sanitation.

Supervises/Oversees

All departmental hourly positions on shift

Key Performance Elements/Essential Functions

Responsible for promoting the core values & disciplines of the company, setting the standard for the restaurant through leadership by example.
Manages operations of the restaurant in coordination with instructions from the General Manager
Thorough understanding of all company policies, procedures, and operating standards.
Ensures compliance with operational standards, company policies, federal/state/local laws, and ordinances.
Participate in regular meetings to present updates on the operation of the restaurant during your shift.
Supervises the quality of food preparation, limited time offers (LTO’s), raw product specifications, and company standards.
Ensures a harassment free environment for all team members.
Clearly communicates company direction to all personnel.
Resolves all guest complaints, striving for a flawless recovery to build brand loyalty.
Trains, coaches, and counsels team members and facilitates their development.
Upholds safety and security standards at all times.
Ensures security of the restaurant and its contents.
Monitors and maintains the cleanliness and orderliness of all restaurant areas.
Ensures building, equipment, furniture and fixtures are in good repair, clean and maintained on a regular basis.
Maintains professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards.

Key Competencies/Characteristics

This position exhibits:

Leadership and motivational skills.
Interpersonal/listening/communication skills
Problem resolution/guest recovery skills.
Attention to detail and analytical skills.
Inspires cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
Able to remain positive and calm under stressful conditions.
Strong commitment to serving others.
Willing to extend themselves to the guests they serve Exhibits neat, clean and professional image at all times

Physical Requirements

Able to lift and carry 20 pounds – may be required several times per shift.
Must have sufficient mobility to move and/or operate in various work areas. Bending, turning, twisting upper body, reaching multiple times per shift.
Must be able to stand and exert well-paced mobility for periods up to 4 hours per shift
Must meet any federal, state, county or municipal regulations pertaining to the service of food and beverages.
Additional Information
Must be able to read, understand and communicate rules related to safety and chemical use to others.

Experience Requirements

Required:

Strong understanding of company standards
Serve Safe Certification
Either one year of experience within this organization or a minimum of one year in a supervisory/management role with another full service restaurant

Preferred:

Certifiable lessons in leadership
High-school equivalent or greater education

Compensation: $15.00 - $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Welcome to the Ditka Family of Restaurants. We are a collection of supreme casual dining restaurants featuring American Cuisine People Love^©. Our mission is to build a company of restaurants that have a reputation for human goodness, flawless execution, and being best-in-segment by providing a consistently memorable experience to each member of Our Family – Guests, Communities, Team Members, Friends of the Restaurant, and Suppliers – anchored by our passion for Authentic Hospitality, Culinary Excellence, Quality Everywhere, and Integrity Always. These are four cornerstones of our culture and the driving force behind everything we do and defined as:

Authentic Hospitality Culinary Excellence Quality Everywhere Integrity Always

Our purpose is to build a company of successful local restaurants on the strength of the four cornerstones and fidelity to our basics. We measure success as real, restaurant-level growth in sales and profit, the pride of Our Family in having Ditka's Restaurant Group as part of their lives, and the active loyalty of our Team Members, Suppliers, Friends of the Restaurant, and Guests & Communities. We know success depends on the initiative, goodwill, and performance of our Team Members and Leaders working together to ensure memories of Personal Indulgence, A Great Bar, and Food People Love for our Guests and being A Good Neighbor for our Neighbors.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

For the fastest response to interviews & follow-ups. Opt-out anytime.

Let Us Text You!

Texting increases your chance for an interview. Texts for this job only. Opt-out anytime.

Location

Address

City

States

ZIP Code

Resume/CV

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Are you available to work weekends and holidays?*

What is your work availability? (please include days and times)*

How many hours do you expect to work per week?*

How many years of hospitality experience do you have?*

Do you have valid food handler and BASSET certificates?*

U.S. Equal Opportunity Employment Information (Completion is voluntary)

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender

Race/Ethnicity

Disability Status

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Veteran Status

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

I was referred to this position by a current employee

Who referred you?